FAQ
Q: I'm local! Do I still have to pay for shipping?
- No way! You can pick up your order in the Brim Papery studio - just use the code "LOCAL" to waive shipping when you purchase, and email us at brimpapery@gmail.com to schedule a time to pickup your items. The studio is located at 3763 Suite C N. High Street, Columbus OH 43214.
- It's true! One common misunderstanding with customers is that I hand letter each particular item. This is not the case - I hand letter and paint individual designs, digitize them on my computer, and then have them reproduced at a print shop.
Q: How did you learn how to hand-letter? Do you teach your trade?
- I have enjoyed making things for as long as I remember, specifically cards. I have no formal training in lettering or watercolor, just the teacher of time and practice. I do teach workshops here and there, and if any are available you will see tickets available for purchase in the shop!
- Yes! You can find Brim Papery goods at the following locations:
Tiger Tree, Columbus, OH
Confetti Dayton, Dayton, OH
Curated, Alexandria, VA
Georgia Lu, Denver, CO
- Brim Papery does offer wholesale! We love working with small shops nationwide. Contact us about our wholesale information package here.
- Currently custom orders have been discontinued at Brim Papery. Should that change we will update our website accordingly. Follow us on Instagram (@brimpapery) or Facebook (Facebook.com/brimpapery) for up to date information!
Q: How do you start selling something in a shop? Do you have any advice or ever mentor others?
- I get this question a lot, so much so that I started a consultation page that gives you lots of opportunities to learn the ropes of small business with me. Check it out here
Q: I have a problem with my order. What are your return and refund policies?
- Please visit Brim's shop policy page for a full explanation of all shop policies, and feel free to contact us at brimpapery@gmail.com so we can help work out your issue!